Psychological Services in Box Hill: At-Home and Telehealth
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Bachelor of Science (Psychology), City College of Angeles
Rona supports editorial coordination, content preparation, quality assurance, and publication workflows across Therapy Near Me. She contributes to content structure, readability, consistency, and editorial standards. Rona does not provide clinical advice, diagnosis, treatment, or clinical review.
Senior Consultant Psychologist
Bachelor of Science (Psychology & Human Bioscience) (Honours), Victoria University
Chantal clinically reviews selected Therapy Near Me content for clinical accuracy, consumer readability, and alignment with contemporary psychological practice.
This clinical information has been written by Rona Castañeda to support accuracy, clarity, and alignment with contemporary psychological practice. Content is reviewed in accordance with our Editorial Policy and is intended as general information only. It does not replace individual assessment, diagnosis, or treatment.
Mental Health Support in Box Hill
Therapy Near Me's approach in Box Hill is built around accessibility. At-home visits remove the need to travel or be seen entering a psychology practice. And our services extend beyond psychology alone: we also provide social work for families navigating the NDIS or complex life circumstances, behaviour support for children and adolescents with complex needs, and NDIS support coordination for participants who need help making the most of their plan.
Available: Telehealth Australia-wide. At-home visits across Box Hill and inner-eastern Melbourne, subject to availability.
Format: Video, phone, or at-home visits
Funding: Medicare rebates and NDIS funding may be available for eligible clients. Private sessions are also available.
Not suitable for: Emergencies or immediate crisis situations. If you are in immediate danger, call 000.
If you or someone you know is in immediate danger, please call 000. For 24/7 mental health crisis support, contact Lifeline on 13 11 14 or the Suicide Call Back Service on 1300 659 467. These services are free, confidential, and available around the clock.
Mental health and access to care in Box Hill
Box Hill is a densely populated metropolitan centre in the City of Whitehorse. The City of Whitehorse community profileestimates 17,333 residents in 2025. The 2021 Census shows that 39.3% of residents were aged 20 to 34 and tertiary students represented 46.1% of people attending an educational institution. Mandarin was used at home by 33.9% of residents and Cantonese by 8.5%. These characteristics make flexible appointments, culturally responsive communication and clear information about interpreter options locally relevant.
The strongest direct suburb-level mental-health indicator comes from the 2021 Census. It recorded 930 Box Hill residents, or 6.5% of the population, reporting a long-term mental-health condition, including depression or anxiety. This is not the total prevalence of mental illness in Box Hill because the measure is self-reported and does not capture every undiagnosed, temporary or emerging difficulty. At the wider City of Whitehorse level, the Health and Wellbeing Profile 2024 reported that 14.9% of adults experienced high or very high psychological distress and 20.3% experienced loneliness in 2023. Those figures apply to the municipality, not specifically to Box Hill.
Box Hill is not geographically isolated and has a major transport interchange, a public hospital and several mental-health entry points within the suburb. Access may still depend on affordability, appointment timing, eligibility, language needs and clinical fit. The Whitehorse profile reported that 44.4% of Box Hill renters were experiencing rental housing stress in 2021. At the broader regional level, the Eastern Melbourne PHN Health Needs Assessment 2025–2028 identifies improving access to anxiety treatment, after-hours mental-health and alcohol-and-other-drug care, and community-based crisis or high-intensity care as planning priorities. These regional priorities should not be described as Box Hill-specific waiting times or workforce shortages.
Telehealth may help some Box Hill residents attend appointments around work, study, disability, caring responsibilities or childcare. It can reduce travel and parking and allow attendance from a suitable private location. Telehealth is not appropriate for every person or clinical situation and does not replace urgent assessment, public specialist care or hospital treatment. More information is available on Therapy Near Me’s telehealth psychology page.
Public pathways include the Box Hill Head to Health Clinic, which is listed through Medicare Mental Health Centres, headspace Box Hill for young people, and Eastern Health mental-health triage for advice, screening and assessment of new referrals. Therapy Near Me provides scheduled private services and does not replace a GP, psychiatrist, public mental-health team, hospital or crisis service. Anyone in immediate danger should call 000. Lifeline is available on 13 11 14.
Psychology and Counselling Services in Box Hill
Our team provides evidence-based psychology and counselling across a broad range of presentations. At-home visits are available across Box Hill and surrounding areas. Telehealth is available Australia-wide.
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Anxiety Therapy
Evidence-based support for anxiety disorders, panic, and social anxiety.
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Depression Support
Psychological care for persistent low mood, depressive episodes, and burnout.
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Trauma and PTSD
Trauma-informed therapy including EMDR and trauma-focused CBT.
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ADHD Support
Psychology for children, adolescents, and adults with ADHD.
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Autism Support
Psychological support and behaviour support for autistic individuals across all ages. Functional Behaviour Assessments (FBA) and Positive Behaviour Support Plans (PBSP) available.
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Child and Teen Therapy
Age-appropriate psychological support for children and young people, including school refusal, emotional regulation, and developmental concerns.
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Relationship Counselling
Individual and couples counselling for relationship, communication, and family difficulties.
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NDIS Psychology and Behaviour Support
Telehealth and at-home psychology and behaviour support for eligible NDIS participants.
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EAP Psychology
Employee Assistance Programme psychology for eligible employees.
Evidence-Based Therapy Approaches
The therapeutic approach used in your sessions is determined by your presenting concerns, your goals, and what your practitioner recommends following an initial assessment. Our practitioners work within evidence-based frameworks. Approaches that may be drawn upon include Cognitive Behavioural Therapy (CBT), trauma-focused therapies such as EMDR, and mindfulness-based approaches, among others.
The specific approach used will depend on the practitioner you are matched with and what is most appropriate for your individual situation. Your practitioner will explain their recommended approach and why it suits your circumstances.
Who We Support in Box Hill
Our practitioners have experience supporting individuals across a broad range of presentations common in Box Hill and the surrounding community:
Medicare Rebates and NDIS Support
Medicare
Eligible clients with a valid GP Mental Health Treatment Plan or eligible referral may be able to claim Medicare rebates when they see an eligible registered psychologist. Medicare rebates do not apply to every session type or every practitioner type. Your GP, psychiatrist, or paediatrician determines referral eligibility.
NDIS
Eligible NDIS participants may be able to use their plan funding for psychology, counselling, or behaviour support services delivered via telehealth or at-home visits, where the support is reasonable and necessary, related to their disability support needs, and included under the relevant funding category. Therapy Near Me can support self-managed and plan-managed participants.
WorkCover
Therapy Near Me can provide psychological support for WorkCover clients managing work-related psychological injury or illness. Claims require approval from the relevant authority and a referral from your treating doctor before sessions can begin. Contact our intake team on 1800 632 763 to discuss the referral process.
Private Sessions
Private psychology sessions are available without a referral from $145. Visit our Fees and Rebates page or call 1800 632 763 for current pricing.
Meet Our Mental Health Support Practitioners
Our team includes registered psychologists and accredited practitioners with experience supporting adults, young people, and families across a range of presentations, and includes practitioners with multilingual capabilities and culturally responsive practice approaches.
Behaviour Support Practitioner
Victoria is an NDIS-approved behaviour support practitioner with extensive experience supporting children, teens, and adults with autism, ADHD, and complex behaviours. She develops evidence-based Positive Behaviour Support plans and works closely with families and support teams.
Service Area: Melbourne and Telehealth
Availability: 7 days a week
Psychologist
Ross has over 25 years’ experience as a psychologist across a number of industries in both the public and private sectors. He provides psychological support for presentations including depression, anxiety, phobias, work-related stress, post-traumatic stress, autism, ADHD, substance abuse, addictions, sleep disorders, workplace conflict, relationship difficulties, financial difficulties, grief and loss, pain management, vocational guid
AHPRA Number: PSY0001373322
Service Area: Telehealth
Availability: Monday to Thursday, 8am to 5pm
Behaviour Analyst
Mohamed is a Board Certified Behaviour Analyst with a Master’s in Professional Behaviour Analysis and international experience in autism and developmental disabilities. He specialises in Functional Behaviour Assessments, Positive Behaviour Support plans, and parent training.
Credentials: Board Certified Behaviour Analyst / BCBA
Service Area: Telehealth
Availability: Friday
Psychologist
Nadia is a bilingual English and Spanish psychologist with more than 7 years’ clinical and hospital experience. She is trained in CBT, DBT, and trauma-informed approaches, and supports adults aged 18+ with trauma, anxiety, and mood difficulties.
AHPRA Number: PSY0002124836
Service Area: Telehealth
Availability: Tuesday
Psychologist
Alyson is a trauma-informed psychologist with more than 15 years’ experience across TAFE, headspace, private practice, and community services. She holds a BSc in Psychology, a BA in Anthropology, and a Postgraduate Diploma in Psychology, and is a Board-Approved Supervisor.
AHPRA Number: PSY0001911815
Service Area: Telehealth
Availability: Tuesday and Thursday, after 5pm
Counsellor and Social Worker
Jimmy is an ACA-registered counsellor and social worker with more than 10 years’ frontline experience in disability, aged care, trauma, and community mental health. He holds a Bachelor of Social Work and is completing a Master of Counselling.
Registration: ACA Level 2 Member, Membership No. 22399
Service Area: Telehealth
Availability: Weekdays
Behaviour Support Practitioner
Lidija is an NDIS behaviour support practitioner with a Diploma of Counselling, Certificate IV in Alcohol and Other Drugs, and advanced training in NLP and hypnotherapy. She has strong experience in disability and community services, blending behaviour support with counselling and mindset coaching.
Service Area: Telehealth
Availability: 7 days a week
Psychologist
Ana supports children, adolescents and adults experiencing anxiety, depression and mood concerns, adjustment difficulties, life transitions, workplace stress and emotional regulation challenges. Her approach is evidence-based, practical, culturally responsive and collaborative.
AHPRA Number: PSY0004010699
Service Area: Telehealth
Availability: Monday and Tuesday
Areas We Reach From Box Hill
Therapy Near Me provides telehealth psychology Australia-wide and at-home visits across Box Hill and surrounding areas, subject to practitioner availability. We support clients from:
- Box Hill
- Box Hill North
- Box Hill South
- Nunawading
- Mont Albert
- Mont Albert North
- Blackburn
- Blackburn South
- Mitcham
- Vermont
- Forest Hill
- Surrey Hills
Telehealth sessions are available Australia-wide, so clients anywhere in Victoria or beyond can access psychology services without needing to travel.
Frequently Asked Questions
Can NDIS participants in Box Hill access your services?
Do I need a GP referral to book?
Can clients from Blackburn, Mont Albert, or Vermont access services?
Yes. At-home visits and telehealth cover Box Hill and surrounding suburbs including Mont Albert, Blackburn, Mitcham, Vermont, and Surrey Hills.
What does a session cost?
Private sessions from $145. NDIS sessions from $195. Where Medicare rebates apply under a valid GP referral, your out-of-pocket cost may be lower. Visit our Fees and Rebates page or call 1800 632 763 for current pricing.
Which public mental-health services cover Box Hill?
Eastern Health provides public specialist mental-health services and operates 24-hour mental-health telephone triage for new referrals. Mental-health assessment and referral advice are also available through the Box Hill Hospital emergency department. The Box Hill Head to Health Clinic provides free support without requiring an appointment or referral. Young people can also contact headspace Box Hill. Service eligibility, hours and availability should be checked directly before attending.
Do the mental-health statistics on this page apply specifically to Box Hill?
The 2021 Census finding that 930 residents reported a long-term mental-health condition applies directly to the Box Hill suburb boundary. The psychological-distress and loneliness findings apply to the whole City of Whitehorse. Findings from the Eastern Melbourne Primary Health Network apply to its much larger regional catchment. Regional results should not be interpreted as Box Hill-specific prevalence, workforce or waiting-time figures.
Can Box Hill residents use telehealth instead of travelling to a clinic?
Telehealth can be a practical option for some residents who need to fit appointments around study, work, disability, caring responsibilities or childcare. It may also reduce travel and parking requirements. A stable connection and a suitably private location are normally needed. Telehealth is not appropriate for every clinical situation and is not an emergency service. People needing urgent or public specialist care should use the relevant GP, Eastern Health, hospital or crisis pathway.
Therapy Near Me In Box Hill, VIC
AHPRA-registered psychologists in Box hill for personalized mental health care. We offer evidence-based therapy sessions across the Box hill CBD and surrounding suburbs, providing a supportive environment through secure telehealth.
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