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Psychological Services in Moonee Ponds: At-Home and Telehealth

Telehealth is available Australia-wide. In-person and at-home appointments in Moonee Ponds and Melbourne’s inner north-west are subject to practitioner location, clinical suitability and availability.
AHPRA-Registered Psychologists
Telehealth Australia-Wide
At-Home Subject to Availability
Medicare Rebates May Apply
NDIS Funding May Apply
Counsellor supporting a young adult in Moonee Ponds during an in-home therapy session.

Content Coordinator | Therapy Near Me Editorial Team

Bachelor of Science (Psychology), City College of Angeles

Rona supports editorial coordination, content preparation, quality assurance, and publication workflows across Therapy Near Me. She contributes to content structure, readability, consistency, and editorial standards. Rona does not provide clinical advice, diagnosis, treatment, or clinical review.

Clinically reviewed and edited by

Senior Consultant Psychologist

Bachelor of Science (Psychology & Human Bioscience) (Honours), Victoria University

Chantal clinically reviews selected Therapy Near Me content for clinical accuracy, consumer readability, and alignment with contemporary psychological practice.

Last updated: 26 May 2026

Clinically reviewed on: 25 May 2026

This clinical information has been written by Rona Castañeda to support accuracy, clarity, and alignment with contemporary psychological practice. Content is reviewed in accordance with our Editorial Policy and is intended as general information only. It does not replace individual assessment, diagnosis, or treatment.

Mental Health Support in Moonee Ponds

Therapy Near Me provides psychology, NDIS counselling, behaviour support, social work, and support coordination in Moonee Ponds, with at-home visits bringing the service directly to clients and telehealth providing flexible access from anywhere. Our NDIS behaviour support includes Functional Behaviour Assessments and Positive Behaviour Support Plans for eligible participants. No referral is required to book. Our practitioners support adults, young people, and NDIS participants across a broad range of presentations.

Available: Telehealth Australia-wide. across Moonee Ponds and inner north-western Melbourne, subject to practitioner’s availability.

Format: Video, phone, or at-home visits

Funding: Medicare rebates and NDIS funding may be available for eligible clients. Private sessions are also available.

Not suitable for: Emergencies or immediate crisis situations. If you are in immediate danger, call 000.

Crisis Support Notice
If you or someone you know is in immediate danger, please call 000. For 24/7 mental health crisis support, contact Lifeline on 13 11 14 or the Suicide Call Back Service on 1300 659 467. These services are free, confidential, and available around the clock.

Mental health and access to care in Moonee Ponds

Local population and access context

Moonee Ponds had 16,224 residents at the 2021 Census and a median age of 38. Its housing profile includes a mix of established homes and higher-density living: 39.3% of occupied dwellings were flats or apartments, 34.4% were lone-person households and 38.6% were rented. Fifteen per cent of occupied dwellings had no registered motor vehicle. These characteristics do not mean that an individual is isolated, financially distressed or unable to attend appointments, but they make privacy, transport, scheduling and out-of-pocket costs relevant access considerations.

What the available mental-health data shows

The strongest direct suburb-level mental-health indicator is the Census finding that 1,594 Moonee Ponds residents, or 9.8% of the population, reported a long-term mental-health condition, including depression or anxiety. This is a self-reported long-term-condition measure rather than a clinical estimate of all mental illness. It does not show how many residents are currently distressed, require treatment or have experienced difficulty obtaining appropriate care.

A specialist public service located within the suburb

Moonee Ponds also has a locally significant public-service feature. The Royal Melbourne Hospital operates Waratah Community Mental Health Service on Mt Alexander Road, with several adult community teams and an older-adult team based at the site. This means the suburb is not geographically distant from specialist public community care. However, access depends on clinical assessment, catchment and the level of need, and specialist public treatment performs a different role from GP care or scheduled private psychology.

Wider service-planning context

Wider evidence applies to the City of Moonee Valley and the North Western Melbourne Primary Health Network region. Moonee Valley Council has identified improving mental health and advocating for accessible local services as municipal priorities. The PHN has identified broader concerns involving serious mental illness, workforce capacity and coordination between healthcare and social services. These findings must not be presented as Moonee Ponds-specific practitioner numbers, waiting times or hospitalisation rates.

Telehealth, public pathways and urgent support

For some residents, telehealth may reduce travel, parking and scheduling requirements and expand the choice of available practitioners. It is not suitable for every person or clinical situation and depends on privacy, reliable technology and individual assessment. New specialist public referrals can be discussed with Royal Melbourne Hospital Mental Health Triage on 1300 874 243. Young people aged 12–25 may currently contact headspace Glenroy; a new Moonee Valley headspace centre is expected to open by early 2027 but was not yet operating in June 2026. Therapy Near Me does not replace a GP, psychiatrist, hospital, public mental-health team or crisis service. Anyone in immediate danger should call 000. Lifeline is available on 13 11 14.

Psychology and Counselling Services in Moone Ponds

Our team provides evidence-based psychology and counselling across a broad range of presentations. At-home visits are available across Moonee Ponds and surrounding areas. Telehealth is available Australia-wide.

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Anxiety Therapy

Evidence-based support for anxiety disorders, panic, and social anxiety.

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Depression Support

Psychological care for persistent low mood, depressive episodes, and burnout.

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Trauma and PTSD

Trauma-informed therapy including EMDR and trauma-focused CBT.

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ADHD Support

Psychology for children, adolescents, and adults with ADHD.

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Autism Support

Psychological support and behaviour support for autistic individuals across all ages. Functional Behaviour Assessments (FBA) and Positive Behaviour Support Plans (PBSP) available.

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Child and Teen Therapy

Age-appropriate psychological support for children and young people, including school refusal, emotional regulation, and developmental concerns.

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Relationship Counselling

Individual and couples counselling for relationship, communication, and family difficulties.

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NDIS Psychology and Behaviour Support

Telehealth and at-home psychology and behaviour support for eligible NDIS participants.

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EAP Psychology

Employee Assistance Programme psychology for eligible employees.

Evidence-Based Therapy Approaches

The therapeutic approach used in your sessions is determined by your presenting concerns, your goals, and what your practitioner recommends following an initial assessment. Our practitioners work within evidence-based frameworks. Approaches that may be drawn upon include Cognitive Behavioural Therapy (CBT), trauma-focused therapies such as EMDR, and mindfulness-based approaches, among others.

The specific approach used will depend on the practitioner you are matched with and what is most appropriate for your individual situation. Your practitioner will explain their recommended approach and why it suits your circumstances.

Who We Support in Moonee Ponds

Our psychologists are registered with AHPRA. Other practitioners hold the qualifications and professional registrations or memberships applicable to their discipline.

Anxiety and depression across all age groups
Retiree and older adult mental health, including grief, isolation, and adjustment
Children and young people with ADHD and autism
NDIS psychology, behaviour support, and support coordination
Relationship Counselling

Medicare Rebates and NDIS Support

Medicare

Eligible clients with a valid GP Mental Health Treatment Plan or eligible referral may be able to claim Medicare rebates when they see an eligible registered psychologist. Medicare rebates do not apply to every session type or every practitioner type. Your GP, psychiatrist, or paediatrician determines referral eligibility.

NDIS

Eligible NDIS participants may be able to use their plan funding for psychology, counselling, or behaviour support services delivered via telehealth or at-home visits, where the support is reasonable and necessary, related to their disability support needs, and included under the relevant funding category. Therapy Near Me can support self-managed and plan-managed participants.

WorkCover

Therapy Near Me can provide psychological support for WorkCover clients managing work-related psychological injury or illness. Claims require approval from the relevant authority and a referral from your treating doctor before sessions can begin. Contact our intake team on 1800 632 763 to discuss the referral process.

Private Sessions

Private psychology sessions are available without a referral from $145. Visit our Fees and Rebates page or call 1800 632 763 for current pricing.

⚠ Important: Medicare rebate amounts are set by the Australian Government and are subject to change. Rebates do not apply to all practitioners or session types. Confirm eligibility with your GP and via Services Australia at servicesaustralia.gov.au. NDIS plan inclusions, applicable support categories, and pricing are determined individually and subject to change. Confirm current rates and eligibility with your NDIS planner, support coordinator, or plan manager. Individual eligibility may vary. This information is general in nature and does not constitute financial or clinical advice.

Meet Our Mental Health Support Practitioners

Our team includes registered psychologists and accredited practitioners with experience supporting adults, young people, and families across a range of presentations, and includes practitioners with multilingual capabilities and culturally responsive practice approaches.

Behaviour Support Practitioner

Victoria is an NDIS-approved behaviour support practitioner with extensive experience supporting children, teens, and adults with autism, ADHD, and complex behaviours. She develops evidence-based Positive Behaviour Support plans and works closely with families and support teams.

Service Area: Melbourne and Telehealth

Availability: 7 days a week

Psychologist

Ross has over 25 years’ experience as a psychologist across a number of industries in both the public and private sectors. He provides psychological support for presentations including depression, anxiety, phobias, work-related stress, post-traumatic stress, autism, ADHD, substance abuse, addictions, sleep disorders, workplace conflict, relationship difficulties, financial difficulties, grief and loss, pain management, vocational guid

AHPRA Number: PSY0001373322

Service Area: Telehealth

Availability: Monday to Thursday, 8am to 5pm

Behaviour Analyst

Mohamed is a Board Certified Behaviour Analyst with a Master’s in Professional Behaviour Analysis and international experience in autism and developmental disabilities. He specialises in Functional Behaviour Assessments, Positive Behaviour Support plans, and parent training.

Credentials: Board Certified Behaviour Analyst / BCBA

Service Area: Telehealth

Availability: Friday

Psychologist

Nadia is a bilingual English and Spanish psychologist with more than 7 years’ clinical and hospital experience. She is trained in CBT, DBT, and trauma-informed approaches, and supports adults aged 18+ with trauma, anxiety, and mood difficulties.

AHPRA Number: PSY0002124836

Service Area: Telehealth

Availability: Tuesday

Psychologist

Alyson is a trauma-informed psychologist with more than 15 years’ experience across TAFE, headspace, private practice, and community services. She holds a BSc in Psychology, a BA in Anthropology, and a Postgraduate Diploma in Psychology, and is a Board-Approved Supervisor.

AHPRA Number: PSY0001911815

Service Area: Telehealth

Availability: Tuesday and Thursday, after 5pm

Counsellor and Social Worker

Jimmy is an ACA-registered counsellor and social worker with more than 10 years’ frontline experience in disability, aged care, trauma, and community mental health. He holds a Bachelor of Social Work and is completing a Master of Counselling.

Registration: ACA Level 2 Member, Membership No. 22399

Service Area: Telehealth

Availability: Weekdays

Behaviour Support Practitioner

Lidija is an NDIS behaviour support practitioner with a Diploma of Counselling, Certificate IV in Alcohol and Other Drugs, and advanced training in NLP and hypnotherapy. She has strong experience in disability and community services, blending behaviour support with counselling and mindset coaching.

Service Area: Telehealth

Availability: 7 days a week

Psychologist​

Ana supports children, adolescents and adults experiencing anxiety, depression and mood concerns, adjustment difficulties, life transitions, workplace stress and emotional regulation challenges. Her approach is evidence-based, practical, culturally responsive and collaborative.

AHPRA Number: PSY0004010699

Service Area: Telehealth

Availability: Monday and Tuesday

Areas We Reach From Moonee Ponds

Therapy Near Me provides telehealth psychology Australia-wide and at-home visits across Moonee Ponds and surrounding areas, subject to practitioner availability:

  • Moonee Ponds
  • Travancore
  • Ascot Vale
  • Flemington
  • Essendon
  • Brunswick West
  • Pascoe Vale
  • Maribyrnong
  • Kensington
  • North Melbourne via telehealth
  • Niddrie via telehealth
  • Strathmore via telehealth

Telehealth sessions are available Australia-wide, so clients anywhere in Victoria or beyond can access psychology services without needing to travel.

Frequently Asked Questions

Do you provide social work support in Moonee Ponds?

Yes. Our social workers support individuals, families, and carers navigating NDIS, aged care, and complex life circumstances, via at-home visits or telehealth.

No. You can book directly at therapynearme.com.au or by calling 1800 632 763. A GP Mental Health Treatment Plan or eligible referral is required only if you want to claim Medicare rebates.

Yes. Therapy Near Me provides Functional Behaviour Assessments and Positive Behaviour Support Plans for eligible NDIS participants in Moonee Ponds and surrounding areas, delivered at-home or via telehealth.

Private sessions from $145. NDIS sessions from $195. Where Medicare rebates apply under a valid GP referral, your out-of-pocket cost may be lower. Visit our Fees and Rebates page or call 1800 632 763 for current pricing.

Yes. At-home visits and telehealth cover Moonee Ponds and surrounding suburbs including Ascot Vale, Flemington, Travancore, and Brunswick West.

The Royal Melbourne Hospital provides specialist public mental-health services for the City of Moonee Valley. Waratah Community Mental Health Service is located within Moonee Ponds at Level 2, 641 Mt Alexander Road. Several adult community teams and the Older Adult Community Team operate from the site. New referrals can be discussed with RMH Mental Health Triage on 1300 874 243. Access depends on assessment, clinical need and catchment eligibility. Immediate danger requires 000.

Not yet. In January 2026, North Western Melbourne PHN confirmed that Orygen would establish and operate a new Moonee Valley headspace, with doors expected to open by early 2027. Until it opens, an existing nearby pathway is headspace Glenroy. The opening date, address and contact details of the Moonee Valley centre should be checked before updating the page.

No. The population, housing and 9.8% long-term mental-health-condition figures come directly from the ABS Moonee Ponds suburb dataset. Council priorities apply to the entire City of Moonee Valley, while hospitalisation, workforce and coordination findings apply to Moonee Valley or the broader North Western Melbourne PHN region. They cannot establish a Moonee Ponds-specific practitioner shortage, hospitalisation rate or waiting period.

Therapy Near Me Moonee Ponds, VIC

AHPRA-registered psychologists in Moonee Ponds for personalized mental health care. We offer evidence-based therapy sessions across the Moonee Ponds CBD and surrounding suburbs, providing a supportive environment through secure telehealth.

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