Does NDIS fund home visits for therapy? An evidence‑based guide for families and providers (Australia)
Written by: Therapy Near Me Editorial Team Clinically reviewed by: qualified members of the Therapy Near Me clinical team Last updated: 20/11/2025 This article is intended as general information only and does not replace personalised medical or mental health advice. Learn more about our Editorial Policy. Yes. The NDIS can fund therapy delivered at home (or school/community) where supports are reasonable and necessary and help participants reach their goals. If a therapist travels to you, they may claim travel time (from 1 July 2025 therapy travel time is billable at 50% of the hourly price limit) and non‑labour costs (e.g., kilometres, parking) within the Modified Monash Model (MMM) time caps and other rules (NDIA, 2024; NDIA, 2025a). Therapy supports can be delivered in your home and community (NDIA, 2025b). Short answer The NDIS funds therapy when it is evidence‑based and linked to functional goals. Therapy can occur at home, by Telehealth, or in the community. For home visits, the therapy session is claimed from the relevant Capacity Buildingcategory (e.g., Improved Daily Living for psychology/OT/SLP; Improved Relationships for behaviour support) and the provider’s eligible travel is claimed under the provider travel rules (NDIA, 2024; NDIA, 2025b). When is a home visit likely to be approved? Home‑based therapy is more likely to meet the reasonable and necessary criteria when (NDIA, 2025b; NDIS Commission, 2024): Tip: Request letters from your allied‑health professionals that explain why home‑based sessions are required for your goals and outcomes. Where does the funding come from? Provider travel: the current rules for therapy (from 1 July 2025) 1) Travel time is billable at 50% of the therapy price limit.From 1 July 2025, therapy providers may claim half of the relevant hourly price limit for time spent travelling, up to the usual time caps by location (NDIA, 2025a). 2) Time caps (per eligible worker) by location still apply. 3) Non‑labour travel costs are separate and still claimable.With prior agreement, providers may claim non‑labour costs such as kilometres, road tolls and parking. The NDIA considers up to $0.99/km reasonable for a provider/worker‑owned vehicle (NDIA, 2024, p. 20). 4) Travel must be agreed up‑front and shown clearly on invoices.Travel must be explained to the participant, authorised in the service agreement, and claimed using the “Provider Travel” option for time and the relevant non‑labour line for kilometres/tolls (NDIA, 2024, pp. 18–20). 5) Non‑face‑to‑face (NFTF) workMany therapy items allow reasonable non‑face‑to‑face tasks (e.g., liaising with school, report writing) when necessary, agreed in advance, and claimed under the correct item using the “Non‑Face‑to‑Face” flag. General admin (e.g., service bookings, payment claims) is not claimable (NDIA, 2024, pp. 16–17). 6) Price limits and management type Worked examples (illustrative only) A) Psychologist home visit in MMM 1 (metropolitan) B) Behaviour support in MMM 4 (regional) Always check the latest NDIS Pricing Arrangements and Price Limits (PAPL) when quoting. Home visit vs Telehealth: which is better? Both are valid. Telehealth can reduce travel costs and is effective for many goals when sessions include live coachingand follow‑up tasks. Home visits are preferred when context matters (e.g., behaviour routines, environmental set‑up, equipment trials) or travel is a barrier. Choose the format that best serves functional outcomes and value for money(NDIA, 2025b). Common pitfalls (and how to avoid them) What to put in your service agreement (copy‑ready) FAQ Does the NDIS pay extra just because therapy is at home?No. The therapy time is claimed the same way as a clinic session. The difference is the provider travel items when a therapist travels to you (NDIA, 2024). Can multiple participants share travel costs?Yes—when a therapist visits several participants in a region, travel time and non‑labour costs can be apportioned by agreement (NDIA, 2024, p. 20). Is school a “home visit”?It’s still a community setting. Therapy can occur at school if it meets goals and the school agrees. Travel rules are the same (NDIA, 2024; NDIA, 2025b). Can self‑managed participants pay above the price limit?Yes, price limits don’t apply to self‑managed participants, but clear written fees—including travel—are essential (NDIA, 2024, p. 11). What’s the quickest way to reduce costs?Blend Telehealth for some sessions, combine visits in the same area/day, and use goal‑focused coaching of carers to consolidate gains (NDIA, 2025b). How TherapyNearMe.com.au can help We provide home‑visit therapy (psychology, behaviour support and allied health via partners) across major Australian cities, plus Telehealth Australia‑wide. We’ll quote MMM‑aware travel, include non‑labour costs transparently, and work with your Support Coordinator/Plan Manager.Book online at TherapyNearMe.com.au • Call 1800 NEAR ME (toll‑free). References NDIA (National Disability Insurance Agency) (2024) NDIS Pricing Arrangements and Price Limits 2024–25, Version 1.3 (published 1 Oct 2024). Available at: https://www.ndis.gov.au/providers/pricing-arrangements (Accessed 12 Nov 2025). NDIA (2025a) ‘Travel claiming rules, gap fees and other costs’. News and updates, 1 July 2025. Available at: https://www.ndis.gov.au/news/10827-travel-claiming-rules-gap-fees-and-other-costs (Accessed 12 Nov 2025). NDIA (2025b) Therapy supports – Operational guidance (overview page and quick summary). Available at: https://www.ndis.gov.au/understanding/supports-funded-ndis/therapy-supports and https://www.ndis.gov.au/media/8091/download (Accessed 12 Nov 2025). NDIA (2025c) Transport funding (participants). Available at: https://www.ndis.gov.au/participants/creating-your-plan/plan-budget-and-rules/transport-funding (Accessed 12 Nov 2025). NDIS Quality and Safeguards Commission (2024) NDIS Practice Standards and Quality Indicators. Available at: https://www.ndiscommission.gov.au/rules-and-standards/ndis-practice-standards (Accessed 12 Nov 2025). NDS – National Disability Services (2025) Provider travel and participant transport: Practical guide. Available at: https://nds.org.au/images/SDP/practical-guides/Provider-travel-and-participant-transport-PG_v2_accessible.docx(Accessed 12 Nov 2025). General information only, not a substitute for individual advice. If you need urgent help, call 000. For 24/7 crisis support contact Lifeline 13 11 14. For personalised guidance, book a Telehealth or home‑visit appointment via TherapyNearMe.com.au.













